Frequently Asked Questions about Shipping Insurance

Q : Why I cannot deselect Shipping Insurance or in other word why shipping insurance is compulsory ?

A : Shipping insurance is compulsory as we had bad experience in the past where parcel gone missing and nobody wanted to responsible.

Q : If this is the case, your price will be less competitive due to compulsory shipping insurance.

A : Once you do the math, you will agree that our price is still very competitive even after you add the shipping insurance on top of the price. We do not charge Credit card surcharge and more importantly once you place the order you can sit back and relax knowing it is in the safe hands and in case something happen in transit, you will be fully covered.

Q : If I purchase 2 items, do I need to pay 2 X Shipping Insurance ?

A : No, we only charge 1 X Shipping insurance for each delivery. If you order more than 1 item, we will adjust the final price manually once we receive the order.